ADA Website Compliance Service
Your website must be usable by everyone, including people with disabilities. Our ADA Website Compliance Service helps businesses meet accessibility requirements, reduce the risk of costly lawsuits, and maintain ongoing compliance.
What is ADA Website Compliance?
In simple terms, ADA website compliance means your site works with assistive technologies used by people with disabilities. These technologies include screen readers, keyboard navigation, voice controls, and visual adjustments to help disabled visitors perceive and use your website easily and without barriers.
There are No Shortcuts to ADA Compliance
Unfortunately, there is no quick trick that makes a website compliant and keeps it that way. To bring your website to full ADA compliance and keep it compliant requires a comprehensive strategy that combines software testing, manual testing, programming tools, intelligent automation, and expertise. And that is exactly what our ADA Website Compliance Service provides.
Get a Free ADA Website Accessibility Assessment
If you are unsure whether your website meets ADA requirements, we offer a free accessibility assessment that provides a clear overview of your current risk, an explanation of what needs attention, and guidance on next steps.
Does My Website Have to Be ADA-Compliant?
Yes. In 2022, the US Department of Justice formally affirmed that all business and government websites must be accessible under Title III of the Americans with Disabilities Act (ADA). Non-compliant websites are easy targets for expensive litigation. More business owners are sued every day, with settlement offers ranging from tens of thousands of dollars to far more.
What Accessibility Standards Do We Help You Meet?
Our ADA Website Compliance Service updates your website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 or 2.2 Level AA success criteria, which are the basis for ADA lawsuits and demand letters.
How We Deliver Our ADA Website Compliance Service
Our four-part ADA Website Compliance Service delivers real accessibility.
Accessibility Audit and Evaluation
A comprehensive evaluation of your website using a combination of automated testing and expert manual review.
Manual Remediation and Accessibility Improvements
Our team performs hands-on remediation to resolve accessibility issues directly within your website.
Artificial Intelligence Accessibility Technology
We use artificial intelligence technology that supports accessibility in areas where automation is most effective.
Ongoing Monitoring and Compliance Maintenance
Accessibility is not a one-time project. Best practices recommend ongoing monitoring and maintenance to keep websites compliant and update them to meet new regulations.
Who This Service Is For
Every business and government website must be ADA-compliant. Our ADA Website Compliance Service is ideal for businesses that:
- Describe products or services that the business offers
- Sell products or services through a public website
- Want to reduce ADA-related legal exposure
- Are already involved in an ADA lawsuit or have received a demand letter
- Need ongoing compliance support, not just a one-time scan
- Want real accessibility, and don’t want to risk their business on a cheap or free piece of software
- Want a practical and responsible accessibility solution
In short, EVERY business website must be ADA-compliant, no matter the size or type of business. Start by getting a free ADA website accessibility assessment, and let someone else be the target.
Website Accessibility Compliance Service Pricing
Note: Pricing listed above is per subdomain. For example, www.MyDomain.com and shop.MyDomain.com are separate subdomains, and each requires its own software, effort and purchases. This Service provides the above Accessibility Compliance services only for web pages based on HTML source code. Excluded content includes, but is not limited to: PDF files, custom JavaScript code, non-standard HTML code, HTML code that includes errors, Flash, Shockwave or other multimedia elements. Nor does it add appropriate captions to videos; captioning is available as an add-on service. If your project requires additional time or effort beyond that which is offered in your plan, it will be provided at a 10% discount.
Why Businesses Choose Web Compliance Pro
Our clients frequently cite the following reasons for choosing our ADA Website Compliance Service:
- It’s both Quick and Thorough
- A Balanced and Defensible Approach
- Designed for Real Businesses
- Protection Beyond Initial Remediation
- Accessibility Without Disrupting Your Brand
- Reasonable Cost Compared to Fully Manual Remediation
Website ADA Compliance FAQ
This brief FAQ may answer some of the most common questions about ADA Compliance for Websites.
Please note that Web Compliance Pro is not a law firm. You need to consult your own legal counsel for legal advice regarding ADA compliance issues.
When Did Websites Start Being Required To Be ADA-Compliant?
In 2022, the US Department of Justice formally affirmed that business websites must be accessible under the Americans with Disabilities Act (ADA). However, for well over a decade, tens of thousands of companies have been sued for ADA compliance and have lost. Hundreds of thousands have paid settlements after receiving demand letters. This is not new.
Does my Small Business Website need to be ADA Compliant?
Yes, any commercial website needs to be ADA-compliant.
What if my business has no employees or revenue?
Even websites for sole proprietors and startups with no revenue need to be ADA-compliant.
I don’t sell anything on my website; I just describe my services. Does It Need To Be ADA-Compliant?
Yes. It doesn’t matter if you sell online or not; your business website needs to be ADA-compliant.
Isn’t it true that mostly large companies get sued for Website ADA Compliance?
No. In fact, Small and mid-sized businesses are the most common targets because their websites are more likely to be inaccessible, and they are less likely to afford a strong legal defense. Plaintiffs know that most clients will simply settle out of court, and they’ll make tens of thousands of dollars.
Does the Plaintiff Have to be an Actual Customer?
No. Any disabled person, whether or not they have purchased something from you or actually intend to purchase from you, can file a lawsuit against or send you a demand letter if that person believes they were harmed by encountering barriers on your website.
Does the Plaintiff have to give a warning before suing?
No. The ADA does not require any warning. A lawsuit or demand letter is typically the first notice a business receives.
How does the plaintiff figure out if a website is ADA-compliant?
If they are truly disabled, all they would need to do is try using your site for normal tasks, such as using the menu, reading the content, making a purchase, or filling out a form. If they have any trouble at all, the site is considered non-compliant. But “professional plaintiffs” make a business out of seeking out and suing companies for noncompliance, and they use automated tools to identify and test websites. Automation makes sending demand letters nearly as cheap as mailing a letter.
How Many Businesses are Sued Every Year
Thousands are sued every year in federal court, and many more in state courts, but that doesn’t include the mailing of demand letters that simply threaten a lawsuit without being filed. These demand letters are inexpensive to send and commonly extract thousands of dollars from unsuspecting business owners. If your site is not compliant, it is likely just a matter of time before you receive a demand letter or lawsuit.
How Much Do Website ADA Lawsuits Usually Cost?
Settlements and judgments frequently result in costs ranging from tens of thousands to hundreds of thousands of dollars. And because most states (like California and New York) have their own “civil rights” or “human rights” laws, these costs often include statutory fines and payments, your own legal fees, the opposing party’s legal fees, required remediation work, and ongoing compliance obligations and red tape imposed as part of the settlement. Even if your settlement is less than $10,000, your total costs are likely to be many times higher than that.
Special Notice: Are You Already Involved in a Website ADA Lawsuit?
This is a special notice for people who have already received a demand letter or are being sued under the ADA and similar laws.
If you are already involved in an ADA website compliance lawsuit or have received a demand letter, our services begin with the plans and prices listed on this page; however, costs often increase depending on the specifics of your case.
Additional work, if needed, will be billed hourly at our then-current rates, and we may require a retainer or advance payment depending on your scope, deadlines, and attorney involvement. Contact us if you have any questions.